A Nebraska woman phoned in a bomb threat to Time Warner Cable’s customer service center while complaining that the cable guy didn’t show up, police said Wednesday.
Time Warner’s office in Lincoln was evacuated Tuesday as authorities launched a 20-minute search for a bomb, police said. No explosive devices were found.
Lincoln Police Department arrested 23-year-old Mikka Phillips.
“What the fuck? I swear to God I’m blowing up that building. I swear to God,” Phillips allegedly said, according to Phillips’ police report (PDF). The report noted that Time Warner had recorded the call.
It’s not the first time we’ve seen angry broadband customers cross the line. A Comcast customer in July pulled a gun on a technician after objecting to her bill.
Phillips, meanwhile, allegedly uttered the threat when she was told her appointment had been cancelled. The report said the customer service representative who received the threat explained to Phillips that Time Warner had tried to reschedule the installation, but the phone number on file for her was no longer in service.
Phillips was booked and released from Lancaster County Jail on Tuesday.
When reached by phone on Wednesday, Phillips declined to comment.